Category · shared team inbox and collaborative email client · sampled 30 Aug
78%of answers named
Help Scout
Help Scout
We asked 3 questions about shared team inbox and collaborative email client. 21 brands were named across 9 answers.
Sampled via API across 3 models, not the consumer apps. Every answer is stored word for word with its date. We sample AI answers, we do not rank them.
| Help Scout | 7 of 9 | 78% |
|---|---|---|
| Missive | 7 of 9 | 78% |
| Front | 6 of 9 | 67% |
| Hiver | 4 of 9 | 44% |
| Zendesk | 4 of 9 | 44% |
| Gmail | 3 of 9 | 33% |
| Gorgias | 2 of 9 | 22% |
| Slack | 2 of 9 | 22% |
| Gmail with Workspace | 1 of 9 | 11% |
| Gmelius | 1 of 9 | 11% |
| Google Workspace | 1 of 9 | 11% |
| HubSpot | 1 of 9 | 11% |
9 more brands were named once or twice.
One answer, word for word
“For support-heavy teams, Help Scout is worth a look too—clean internal notes, saved replies, and light CRM features.”
The questions we asked · 3 of them
A buyer types one of these, and the assistant names 3 or 4 brands.
- 01email client with team collaboration and internal comments
- 02best shared inbox software for small support teams
- 03Front alternatives for managing team email
A pass runs 10 questions like these, every week for 4 weeks, and writes 3 named tasks from the answers where a competitor was named instead of you.
Not on this list? Find out where you stand in a minute.
One free scan: 3 questions, 3 models, 9 answers, your score and the first task. No card, no call.