Category · AI-powered business phone system and customer communications platform and cloud call center software · sampled 4 Sep
Dialpad
We asked 3 questions about AI-powered business phone system and customer communications platform and cloud call center software. 21 brands were named across 9 answers.
Sampled via API across 3 models, not the consumer apps. Every answer is stored word for word with its date. We sample AI answers, we do not rank them.
| Dialpad | 8 of 9 | 89% |
|---|---|---|
| RingCentral | 6 of 9 | 67% |
| Aircall | 4 of 9 | 44% |
| Five9 | 3 of 9 | 33% |
| Talkdesk | 3 of 9 | 33% |
| Freshcaller | 2 of 9 | 22% |
| JustCall | 2 of 9 | 22% |
| Nextiva | 2 of 9 | 22% |
| Zendesk Talk | 2 of 9 | 22% |
| CloudTalk | 1 of 9 | 11% |
| Gong | 1 of 9 | 11% |
| HubSpot | 1 of 9 | 11% |
9 more brands were named once or twice.
One answer, word for word
“Dialpad — Best if you want AI features built in. Strong for sales and support with real-time transcription, summaries, sentiment, and solid CRM/helpdesk integrations.”
The questions we asked · 3 of them
A buyer types one of these, and the assistant names 3 or 4 brands.
- 01What is the best cloud phone system for sales and support teams with CRM integration?
- 02Which call center software is best for SMBs that need AI call summaries and coaching insights?
- 03What are the best Aircall alternatives for customer support and outbound sales teams?
A pass runs 10 questions like these, every week for 4 weeks, and writes 3 named tasks from the answers where a competitor was named instead of you.
Not on this list? Find out where you stand in a minute or two.
One free scan: 3 questions, 3 models, 9 answers, your score and the first task. No card, no call.